Politique d’expédition
Shipping Policy
At Solene, we take pride in offering products crafted with care and delivering them to you as quickly as possible.
Processing and Manufacturing Times
Each order is processed and prepared with attention to detail. Manufacturing and preparation typically take a few business days before shipping.
Estimated total delivery time: between 7 and 10 business days, from the moment of order to receipt. This timeframe reflects the careful manufacturing of each piece and the quality control applied before shipping — a requirement that is part of our commitment to a premium, sustainable product.
Exceptional Delays
During periods of high demand (collection launches, restocks, sales, public holidays), manufacturing and delivery times may be exceptionally extended. We invite you to check your confirmation email for precise tracking of your order.
Order Tracking
As soon as your order ships, you will receive a tracking number by email allowing you to follow your package's journey in real time.
International Delivery
Orders shipped outside the European Union may be subject to customs duties and import taxes, payable by the customer.